We have partnered with HealthKey, a digital health platform, to bring proper healthcare into every Platinum membership. Platinum members now get direct access to GPs, physiotherapists, nutrition coaching and mental health support, all built in at no extra cost. Not Platinum yet? You can upgrade for just £10 a month.
This partnership was featured in WellNation on 12 October 2026.
What You Get
Platinum members now have access to four core healthcare services. If you are not yet on Platinum, you can upgrade at reception or online to start using these straight away.
On top of these four services, you also get HealthKey marketplace access with over 300 vetted providers covering diagnostics, women’s health, children’s health, neurodiversity and specialist care.
Why We Did This
Your Platinum membership already covers the gym floor, the pool, classes, M Spa Platinum with the salt sauna, aromatherapy steam and heated loungers. But we kept hearing from members that health is not just about the hours you spend in the club.
Shanie Chaudry-Goodall, our Director, put it simply: “Our Platinum membership has always been designed to provide an exceptional, all-round health and wellbeing experience. By partnering with HealthKey, we can now support our members far beyond the time they spend in our clubs.”
That is exactly the thinking. You train here. You recover here. Now you can also see a GP, get physio, talk to a therapist or get nutrition advice without leaving your house.
How It Works
HealthKey connects directly with Resamania, the system you already use to manage your membership. There is no separate login or extra app to download. Your healthcare access sits alongside your class bookings, your membership details and everything else.
David Joerring, CEO of HealthKey, explained: “HealthKey makes it easier for people to find and access trusted healthcare by bringing hundreds of vetted services together in one place. By embedding the platform into M Club’s Platinum membership through Resamania, we are creating a genuinely joined-up member experience.”
All 300+ providers on the HealthKey marketplace are vetted. You are not trawling through a directory. You pick a service, book it, done.
Available at Both Clubs
This applies to Platinum members at both our Hanley and Newcastle locations. If you are already a Platinum member, you have access now.
If you are on a standard membership, upgrading to Platinum costs just £10 a month. That is £2.32 a week for GP appointments, physio, therapy, nutrition coaching and access to 300+ healthcare providers. Speak to the team at reception or check our membership options online.
What Comes Next
We are not stopping here. This partnership gives us the framework to add more health services as HealthKey’s provider network grows. For now, the combination of gym, spa, wellness and clinical healthcare in a single membership is something no other club in North Staffordshire offers.
If you are not a Platinum member yet, the upgrade is just £10 a month. That works out at £2.32 a week for GP access, physio, therapy, nutrition coaching and over 300 healthcare providers. Upgrade online or speak to the team at reception.
Questions? Call us on 01782 210210 (Hanley) or 01782 667900 (Newcastle), or drop in and have a chat.
Frequently Asked Questions
Do I need to pay extra for the healthcare benefits?
No. GP appointments, physio, therapy sessions and nutrition coaching are all included in your Platinum membership at no additional cost.
Can my family use the virtual GP service?
Yes. Unlimited virtual GP appointments cover you and your immediate family members.
How do I book a physiotherapy or therapy session?
Through the HealthKey platform, which connects to your existing Resamania membership account. No separate registration needed.
What does the nutrition coaching include?
Professional dietary guidance tailored to your goals, whether that is weight management, sports performance, or general healthy eating. Sessions are booked through HealthKey.
How much does it cost to upgrade to Platinum?
The upgrade is £10 a month, which works out at £2.32 a week. That covers GP appointments, physiotherapy, therapy, nutrition coaching, M Spa Platinum access and the full HealthKey marketplace.
Is this available for standard members?
The HealthKey healthcare package is exclusive to Platinum members. You can upgrade your membership online or at reception. The upgrade is just £10 a month.
What does the HealthKey marketplace include?
Over 300 vetted providers across diagnostics, nutrition, mental health, women’s and children’s health, neurodiversity and specialist care.
Ready to get started?
Join M Club today and access our full range of fitness, spa and wellness facilities across North Staffordshire.